Sorel Boots – Not So Warm
I live in Ottawa. We get winter in Ottawa. It gets cold in Ottawa. As such it is important to me to have boots and other winter gear that keeps me warm. Last year at the end of the winter I had to buy some new boots because my previous ones which had lasted me seven or eight years finally came apart. The leather split from the sole of the boot and given the amount of slush we see in the spring – especially last year with all the snow we had – I thought it would be a good idea to get boots without a gaping hole collecting snow and slush. I settled on a pair of Sorel boots with a rubber bottom and leather upper. I had heard good things about Sorel over the years and figured that with these boots there was no risk of my feet getting wet.
I was supremely disappointed in the boots.
Even in the relatively mild temperatures of the spring and the claim on the boot box of keeping your feet warm to -30 Celsius, I found my feet were getting very cold in the boots. They were colder than when I just wore shoes. It was like the rubber was conducting the cold from the pavement directly into my feet. I even found if I was going back out within an hour of coming in that the insides of my boots were still cold when I put my feet in. I contacted Sorel and they provided excellent customer service. They suggested that there may have been some sort of defect with those boots and offered to exchange them for another pair.
I accepted that offer and they sent me another pair, in fact a better pair at no additional charge. I was very appreciative of their willingness to accept that I may have ended up with a pair of poor quality boots. After all, Sorel had a reputation for warm, good quality boots. Those boots served me well in the slushy spring and kept my feet nice and dry. However it did not get cold enough for me to be able to test their cold-worthiness.
Now winter has returned, at least to some degree and after a few days of cold weather I can tell you that these boots are also not particularly warm. The coldest temperature we have seen so far has only been -10 celsius and I have only walked 20 minutes at most. In spite of that short amount of time in relatively mild winter temperatures, my feet started getting cold. Not a good sign for boots that are supposed to keep my feet warm to -30.
I again reached out to Sorel this week to complain about the quality of their product. This time – no response.
I am disappointed that they did not respond and I am most especially disappointed in the quality of their product. If you are thinking about buying new boots for this winter, I would suggest you think twice before buying Sorel boots. You might not get what you are expecting from their reputation and their advertising.
If you are having the same problem with boots you have already purchased I have found that adding some good quality insoles provides the cold break that the boots clearly lack. I have added insoles to mine and now my feet stay generally warm.